Refund policy

30-Day Returns

We want you to love your RAVEO piece. If you are not completely satisfied, you can return it within 30 days of delivery for a full refund or exchange.

Eligibility

• Items must be unused, in their original condition and packaging.
• Personalized or engraved items cannot be returned unless faulty.

How to start a return

Email us at munchiemix24@gmail.com with your order number. We will reply with your return instructions within 1–2 business days.

Refunds

Once we receive and inspect your return, your refund is issued to your original payment method within 5–10 business days.

Damaged or incorrect items

If your item arrives damaged or incorrect, contact us within 7 days of delivery and we will send a replacement at no cost.